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Support at Home: Service Remapping
Who it’s for: Home Care Package (HCP) providers preparing for the 1 November Support at Home reform. What it solves: Recreating services with pricing & specification, and building new rosters is time-consuming and error-prone. What’s coming: Self-service wizard to remap HCP services to S@H. Tools to migrate agreements, rosters and participant profiles in line with S@H requirements. A dashboard to track what services mapped and what’s left. Why it matters: Reduces transition risk by simplifying and automating key setup steps ahead of the 1 November start Status: September 2025
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CHSP Transition: Updated Service List & DEX Reporting
Who it’s for: CHSP providers required to adopt the new service list for DEX submissions. What it solves: Manual mapping to new program activities & service types is time-consuming and creates compliance risk. What’s coming: A CHSP Migration tool to match program activities and service types to the new structure. Automated update of service types across rosters and timesheets. Timeline: Available end of July (for 14 Aug DEX reporting) Why it matters: Ensures compliance with July 2025 CHSP Stage 1 changes. Status: In Development
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