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Shiam Ahmed
Who it’s for:
Care Managers, Coordinators, Billing & Finance Teams preparing for SAH.
What it solves:
Ensures accurate logging, claiming, and oversight of care management activities under the 10% pooled budget model.
What’s coming:
  • Participant-level time logging: Track care management activities per individual to meet compliance requirements
  • Integrated invoicing: Automatically generate claims aligned to government rules for SAH.
  • Notes visibility: Logged notes are automatically saved and viewable in the participant’s Notes tab
  • Analytics dashboards: Track time spent, budget utilisation, and invoiced vs non-invoiced hours at both participant and organisation levels.
  • 10% care management pool tracking: View usage and trends against the pooled allocation
Future enhancements under review:
  • Recurring scheduling for routine care coordination
  • Mobile access for care managers on the go
  • CSV upload of timesheets (post-launch evaluation)
Timeline:
Estimated release September for early adopters.
Why it matters:
Ensures compliance and builds new habits ahead of Nov 1 reforms.