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Shiam Ahmed
Who it’s for:
Care Coordinators, Finance Teams, and Providers transitioning to Support at Home from HCP
What it solves:
Manual planning and fragmented visibility into client budgets, funding types, and participant contributions—especially with multiple funding streams.
What’s coming:
  • Multi-stream budget tracking: Separate budgets for AT-HM, restorative, and palliative care funding agreements
  • Remaining funds visibility: Reflects both confirmed and planned services, including draft/uncompleted bookings
  • Participant contribution tracking: Co-payments and contribution breakdowns visible within Visualcare.
  • Draft service planning: Plan and adjust future services (duration, frequency, type) before formal rostering
  • Exportable budgets: Budget breakdowns embedded in participant statements (per Services Australia format)
  • Monthly utilisation tracking: View funding usage percentages per participant and at an organisational level
  • Scalable beyond SAH: Foundations will support NDIS and other schemes in future roadmap phases
Why it matters:
Equips providers to confidently plan and track individualised budgets under SAH, reduce errors, and comply with new government reporting requirements.