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Shiam Ahmed
Who it’s for:
Finance and admin teams managing billing corrections and adjustments.
What it solves:
Removes the wait time and support dependency when needing to correct an invoice from a previously lodged or locked period.
What’s coming:
  • Unlock invoices from past periods directly in-platform
  • No more submitting Helpdesk tickets for unlocks
  • Retains audit trail and user-level access control for compliance
Why it matters:
Speeds up invoice corrections and reduces back-and-forth between finance and support.