New Feedback Portal (Canny)
under review
S
Shiam Ahmed
Who it’s for:
Visualcare admin usersWhat it solves:
Gives customers a transparent, direct way to submit ideas, flag frustrations, and track the status of product improvements - without needing to go through support or account managers.
What’s coming:
- A dedicated Visualcare portal, powered by Canny, for submitting product feedback
- Ability to upvote suggestions from other providers, helping us prioritise the most valuable improvements
- Real-time status updates as we review, plan, and deliver changes
- Regular responses from the product team so you can see what’s under consideration and why
IMPORTANT:
You’ll receive a direct invitation email from Visualcare to access the portal - please do not sign up to Canny directly, as only linked accounts will be able to view and contribute feedback.
Why it matters:
- More transparency on what’s coming and what we’re working on
- Influence the roadmap by showing us what matters most to your teams
- Track progress on feature requests, bug fixes, and planned improvements
Timeline:
Live for early access users — general access opening soonS
Shiam Ahmed
under review