Who it’s for:
NDIS providers, plan managers, and admins responsible for funding setup, budgeting, and direct claims.
What it solves:
Reduces double-handling and gives providers access to live plan data, budget visibility, and direct claiming with the NDIA
What’s coming:
  • Live plan & budget sync: Pull real-time NDIS plan details directly from the NDIA using secure API integration.
  • Direct claiming: Submit claims directly through the NDIA API - no CSV uploads required.
  • Live budget tracking: View up-to-date participant budgets and plan item balances inside Visualcare.
  • Error resolution on submission: If a claim fails, you’ll receive instant feedback to correct and resubmit.
Timeline:
  • Closed pilot phase: Now live in a testing environment for select
  • Full production rollout: Expected September 2025
Why it matters:
Reduces admin overhead, enables faster, more accurate claims, and improves funding visibility across the care lifecycle.