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Shiam Ahmed
Who it’s for:
All Visualcare users who manage logins, credentials, and access across teams
What it solves:
Faster access when locked out -no more waiting on support just to reset a password or 2FA. Users can get back into the system in minutes, not hours.
What’s coming:
  • Self-service password & 2FA resets: Reset your credentials securely without needing to contact support.
  • Improved login flow with
    Auth0
    - a reliable and scalable identity management solution, trusted globally.
Timeline:
  • Self-service reset tools: September
  • Auth0 rollout completed: September
Why it matters:
Gives users control over account access and reduces support load—while keeping platform security at enterprise standards.