Support at Home (SAH) – AT-HM Expense Tracking

We’ve released new Assistive Technology & Home Modifications (AT-HM) expense tracking features in Visualcare to support accurate expense management under the Support at Home (SAH) program.
Why this matters
Under SAH, providers must record approved Assistive Technology and Home Modification expenses against each participant’s plan.
Tracking these expenses ensures visibility, supports substantiation, and enables future claiming through Services Australia.
How it works
Record approved AT-HM expenses directly from the participant profile.
Capture item details, cost, and supporting documentation.
Tag expenses to the relevant SAH category for reporting and future claiming.
Important: 
Expenses can be recorded now for tracking purposes. Claiming for AT-HM will be available from December 2025 once the SAH claiming process is enabled.
Where to find it
Go to Client Profile → Expenses → Add Expense.
Who can use it
Any user with permission to manage client expenses.
Learn more
Watch the AT-HM ‘How-to’ video and step-by-step guide here.